Based on the innovative Asterisk system, Natural-Connect is a switchboard which utilizes the internet and telephone lines to initiate calls. The combination of these two resources for dialing provides Natural-Connect some characteristics which make it unique in the market.
With minimum capital, a superior return on investment:
-Reduction of costs for calls.
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- More and more the use of the internet for voice communications (VoIP) allows for calls to be made a zero cost for the client. Also this facility provides that calls from different offices or branches can be made without a cost for the client.
- Natural-Connect can connect to another Natural-Connect system and as such all the companies which run Natural-Connect switchboards can call between themselves at no cost.
- With Natural-Connect diverse telephony and VoIP providers can be configured. The system can route each call to the appropriate provider more suitable. Using the VoIP provider to call internationally for example can reduce costs immensely.
-Large cost reductions in using the existing internet connection.
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- It is not necessary to have a separate cabling for the telephone system; it will utilize the pre-existing network used by the computers. If you are relocating or moving to a new office then this can save in the cabling installation.
- Natural-Connect can permit the telephones to connect directly to a standard network point, which can also be shared with a computer.
- The PC can act like a telephone (soft phone) and at the same time the user can utilize any other programs. There is greater flexibility to add users and extensions and there is no necessity to manually dial calls on the telephone. Thanks to this it can also save in the purchase of the telephones.
-Why choose Natural-Connect over a hardware switchboard?.
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- Natural-Connect maintains characteristics and configurable functionalities which are greatly superior any hardware switchboard.
-Natural-Connect is much more economical than a hardware switchboard
Compare our prices
Product Label Description Comments Price
Micro Switchboard Asterisk switchboard for just a telephone line, but CTI embedded. Installation included. Built on a minitower.
Install on 10 extensions, 5 computers 1210 €
Mini Switchboard 4 lines Install for 25 extensions, 15 computers 2255 €
Tech-four Professional Switchboard Supports 1 primary lines. It comes with insurance for ‘lack of service’. Built on a Dell server.
50 extensions, 40 computers 11000€
+ primary + 50 extensions, + 40 computers 2200€
-More functions which are included as standard
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- Given that a VoIP switchboard is based on software, for developers the process of development, maintaining and creating functions becomes significantly easier. To this end, the majority of the VoIP switchboards come with various functions pre-installed, including answer phone, mailboxes, call waiting. These options generally are expensive add-ons to hardware based switchboards, while on the VoIP switchboards they are based configurations.
-Better service to the client and improved productivity
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- Given that the calls are based on the computer, for developers the integration with commercial applications is significantly easier. For example, an incoming call can automatically active the callers information on screen and noticeably improve client services and reduce costs in the decreasing the time required to dedicate for each caller. The outgoing calls can automatically be made from Outlook and as such there is no necessity to manually dial the call.
-The users to connect their phone in any part of the office
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- The users simply take their phone and plug it into the closest network point while also maintaining their existing number. This permits the users to work anywhere in the office.
-Natural-Connect is easier to use
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- The advanced functions of telephony like conference calling, call transfer and voice mail which can be difficult to use in hardware switchboards are simple to use in Natural-Connect. All the functions are configurable from the user’s computer screen and as such simple to use.
-As it is software it is easily configurable which makes it very dynamic
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- As the switchboard is software, Natural-Connect can be easily programmed to be configured to the necessity of the client.
-Redirect automatically the call to the assigned extension
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- All the requirements for the criteria of the routing of the calls can be directed easily.
-Videoconference with no cost
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- If the system call remains on the internet the cost is zero
-Recordings in real time of the calls
-The possibilities of expansion of Natural-Connect are limitless
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- The only requirement is to configure new extensions
-Better reports, statistics and control
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-Complete integration with CTI
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- Thanks to the custom developed integration, a direct link is generated using a specialized web 2.0 component which connects directly to the switchboard and can be used with any current client management software being used in your company.
-Automatic transmission of the answer phone message to an email address
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- From any e-mail software a message is received which indicates the number has called and left a message. If the call is registered in the current CRM database, the phone number will be replaced by the name of the person registered. Another feature of receiving this message is that the message left is also accessible directly from the email.
-Make calls from your email software
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- In your email a message can be downloaded for each of your received non answered calls, This message contains the telephone number of the caller and will allow you to return the call directly from your computer, as the computer can act as a phone number. As the switchboard and the CRM are connected, the message will be identified using the person’s name registered in the CRM.
-Integration of Natural-Connect with Outlook
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- As Outlook is integrated into the switchboard, calls can be made to any contacts stored inside the contacts list of the Outlook program.
-Spy Phone (Learn more)
- Specifically developed for call centres, this function allows supervisors to listen in on calls from specific telemarketers from any telephone in the call centre by simply marking a special code.
